At WebGLITS Technologies Private Limited, we strive to ensure our customers are completely satisfied with
their purchases. Please review our refund and return policy below.
Returns
Eligibility:
- Software as a Service (SaaS) products are eligible for a refund within 7 days from the date of
purchase.
- Customized software products are non-refundable.
- Physical products like QR code stands are non-refundable unless we made a mistake or sent the wrong
product. In such cases, items must be unused, in the original packaging, and in the same condition as
received and returned within 7 days of delivery.
How to Return:
- Initiate a Return: Contact us at [email protected] with your order number and reason for return.
- Shipping: Customers are responsible for return shipping costs unless the item is
defective or we made an error. Please use a trackable shipping method.
Refunds
- Processing: Once we receive and inspect your return, we will notify you. If approved,
your refund will be processed to your original payment method within 10 business days.
- Shipping Costs: Original shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. Contact us to arrange an exchange.
Contact Us
For any questions, reach out to us at [email protected].